How We Help You.

Our goal: Every process perfected, every patient prioritized.
— Vickeara Green, CEO

Advanced Operational Strategy Program

A three-month intensive program designed to transform facility operations through a structured and comprehensive approach. The program starts with an in-depth operational audit and strategic planning phase, followed by detailed implementation and operational revamping. Key activities include extensive staff training, SOP development, technology integration, audit preparation, risk management, and the establishment of quality assurance programs, ensuring enhanced efficiency, compliance, and overall service excellence. Each phase is meticulously planned and executed to address the unique needs of the facility, driving sustainable improvements and long-term success.

Operational Excellence 1:1 Intensive

A 4-hour concentrated session designed to provide immediate, actionable insights and improvements in critical operational areas. The session focuses on rapidly enhancing efficiency and compliance through an operational audit to identify key gaps, strategic planning to develop a tailored action plan with achievable goals, and a documentation management workshop to organize and manage critical documents effectively, including the creation or revision of Standard Operating Procedures (SOPs). The session concludes with a Q&A segment to address specific concerns and finalize an implementation roadmap with clear steps and timelines for sustaining improvements.

Operational Mastery Training Retreat

A 2-day, 12-hour comprehensive training and strategy session covering all aspects of operations, from pre-audit preparation to post-audit follow-ups. The program includes advanced techniques for document management, SOP development, strategic execution, and staff training for continuous improvement. Participants will gain the knowledge and skills needed to optimize their operations, ensure compliance, and effectively train their teams.

This customized retreat provides a holistic approach to operational excellence, empowering clients to implement lasting improvements in their facilities, and increased satisfaction for their patients.

We strive to transform behavioral health care by refining operational processes, helping facilities to deliver higher quality care and better serve their communities.